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How can we help?

Get help with your account, a purchase, phone verification, privacy, or a safety concern.

Bid Swipe supportOperated by Bidswipe Inc.
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Contact Bid Swipe

Bidswipe Inc.
2296 Pendleton Court
Avon, OH 44011, United States
216-527-9606 · info@bidswipe.com

Email is the best way to send an account or order reference with a clear description of the issue. Do not send passwords, one-time codes, full payment-card details, government identifiers, or identity documents.

Account and app support

Email info@bidswipe.com with your username, device model, operating system, app version, and a brief description of what happened. Share only the details needed to investigate. Include the error text if available.

Purchases, shipping, and returns

Include the order reference, item or seller name, and a description of the problem. Support can help with missing, damaged, incorrect, or disputed orders. The shipping, returns, and disputes terms and transaction-specific disclosures apply.

Phone verification and text messages

Reply HELP to a Bid Swipe text or email info@bidswipe.com. Reply STOP to unsubscribe. Standard message and data rates may apply. Codes are private; our support team does not need you to email a code. See the SMS Terms and SMS privacy disclosures.

Privacy and account deletion

Use our account-deletion instructions or contact us from the email linked to your account. Read the Privacy Policy for data rights, retention, and permitted exceptions. An email support route supplements the app’s deletion feature.

Report a safety concern

Use the in-app report or block control where available. If you cannot submit a report, email info@bidswipe.com with the username, listing, or show reference and a concise description. See our Community & Safety Standards. For immediate danger, contact local emergency services.

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